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Service culture

It includes service concept, service commitment, service strategy and service target.


Service system

It includes service standard, service process, service supervision, reward and punishment, service system management.


Service system

Including organization and management, service outlets, personnel allocation, business training, service input.


Distribution and installation

Including commodity packaging, distribution services, installation and commissioning.


Maintenance service

Including maintenance support, maintenance facilities, technical support.


Customer complaints

It includes complaint channel, complaint record and complaint handling.


customer management

Including communication channels, customer relations.


Service improvement

Including product improvement, service improvement and management improvement.

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